Guest Reviews of Lagos Oriental Hotel
by Thabitha on January 9, 2020
Excellent service, I Can't Complain.
by Valentino on November 30, 2019
Lagos Oriental is completely different from what I expected. The building and the facilities were old and outdated.
Bad customer service
by Toyin on September 3, 2019
My stay was okay, but the management of the hotel needs to improve on the facilities. The floor of the convenience was filled with water, the refrigerator was faulty and when I informed the hotel, they only sent someone who did nothing about it.
by Mosun on August 7, 2019
I had a swift check in thanks to Hotels.ng. My stay was lovely.
by Nasir on July 22, 2019
Nearly everything was perfect. Absolutely beautiful
by Oju on June 17, 2019
They staff were efficient. I had the perfect hotel experience
by Anonymous on February 16, 2018
I enjoyed my stay at the hotel. I had no issues checking into the place. The facilities there are fully functional. The food served was really good. The room was comfortable and cozy with clean sheets. The bathroom was well cleaned and had all the necessary facilities therein. The service delivery was nice. I would rate the hotel an eight on a scale of one to ten.
Not so nice!
by Solo Traveler on February 15, 2018
I stayed at the hotel during the Christmas holidays and I must say it is a nice hotel. Though, I forgot two of my expensive shirts in the closet. I called the hotel and I was told by the staff that they would be checked for. I was also told to call back which I have been doing for more than a month with no positive response. Each time I call, it is the same story all over. It is over a month and I have called the hotel again. I was responded to in a mail that the items were not found and they can not provide further assistance.I believe that the hotel's management should look into this matter. I do not see any reason why I should pay so much for a hotel and then get my things missing. Also: the staff (ALL the STAFF) keeps haunting you in the hallways and elevators asking for tips! absolutely terrible!
by Anonymous on January 9, 2018
My stay at the hotel was terrible. The customer service is so bad. The way I was treated and attended to was very bad. The only things good about the place were the food and the nice view from my room. The hotel management needs to work on training their staff to serve better.
by Anonymous on December 20, 2017
My stay was nice at the hotel. I did not encounter any issues at check in and check out. The staff were nice and efficient. The environment was cool and it carried a good ambiance. The facilities available were in good working condition. I would rate the hotel an eight out of ten.
by Anonymous on November 10, 2017
I had a very smooth stay at the hotel although I got to find out that my reservation was not confirmed prior to my arrival but it was eventually sorted out. Every other thing went well at the hotel after the challenge I had with checking in.
by Mrs. Oluwatoyin on July 8, 2017
The hotel was a great choice. The service was superb. The staff were friendly, efficient and very helpful. The customer service deserves a big thumbs up. Room service was amazing,; delivery time was prompt. The room is big, spacious and neat. I had to extend my stay at this hotel for 2 extra nights.
by Engr. Peters on April 24, 2017
My stay at the hotel was very good. The staff were very cool. They treated every guest appropriately. The rooms were very comfortable and clean. They had toiletries and clean towels available. There was also constant power supply.
by Mr. Faturoti on April 18, 2017
My stay at the hotel was decent and pleasurable. The cable television had the big brother channel that I enjoyed viewing all through my stay. The room was relatively clean and the toilet was too. The power was constant as well.
by Mr. Bello on March 4, 2017
My stay at the hotel was excellent. I wasn't expecting anything less given the rate I was charged. I was there for a night and did not have any complain at all. I will definitely be back soon.
by Mr shanu on February 20, 2017
I really had a great time at Lagos Oriental Hotel, it was very neat and easy to locate. I am impressed with the quality of service I got at the hotel.The staff were very professional and efficient, the rooms were clean. The food was affordable, delicious and delivered on time. Their facilities are of standard and water was available, power supply was uninterrupted. Its a good stay.
by Anonymous on September 13, 2016
Everything was perfect , the rooms were really spacious and comfortable with lovely bed and pillows. The breakfast buffet had loads of wonderful options. We had the most pleasant week
by Mr. Femi on September 8, 2016
My stay at the Lagos Oriental Hotel was a good stay. I had a really nice time, the customer service were very attentive, they had good meals and there was maximum security.The rooms were really clean also the bathroom, I'm looking forward to going back to the hotel.
by Mr. Joe on June 6, 2016
I had a really nice stay with my family
by Okiki on May 16, 2016
I had such a nice time there and will definitely go back there tomorrow.
by Greg on February 18, 2016
This is definitely one of the best hotels in Victoria Island, Lagos. I like coming back here whenever I can.
by Ibrahim on August 28, 2015
We stayed one night. The hotel was a great choice but I have to mention the service. It was superb. The hotel staff were friendly, efficient and very helpful. Room service was amazing, when ever we ordered something, it never took so long before delivering it. &quot;Had a great stay at your hotel. Great location for nice big rooms, comfy bed, friendly and helpful staff. the morning breakfast was great. I Highly recommend this hotel.
by John on August 20, 2015
Stayed here for two nights and was very happy with our stay overall. The hotel is brand new, rooms are large and facilities are satisfactory. I would have given this hotel 5 stars, taking the price in considering, however, the hotel does have problems with food hygiene. The food in their breakfast as well as friday night buffet were not satisfactory heated, and one morning, the power was cut off which happened several times and the food was left out in the open for hours. With that said, they do have very good food in their restaurant, however I will strongly encourage the hotel to increase their awareness of food hygiene. This is the only drawback of the hotel. I do recommend staying at this hotel, and I would personally not hesitate to return. The staff was very friendly and the service was great overall.
by Omotala on August 18, 2015
We needed somewhere to stay at short notice, everywhere was booked up and this was the only place we could find close to where we had a program. It is really a great place to stay, very beautiful and peaceful environment, not quite expensive. The staff were friendly and helpful, the room was clean and beautiful, the facilities were very okay and the services were excellent. The hotel is very secured as well, I would like to visit again.
by Babatunde on May 21, 2015
I really enjoyed my stay at your hotel,and the environment was nice.
by Babashanjo on May 18, 2015
The hotel is beautiful, very neat and the service is first class.
Beautiful hotel here
by Olalekan on February 9, 2015
This is my first time visiting Lagos, and i was told to go have a look at this hotel which i did. Fabulous is just an understatement, because i really had a cool stay at the hotel, the room i booked for was spacious, conducive and extremely neat and well ventilated.Their services were on point and i could not have asked for more.When next am visiting Lagos, i would love to be here again.Keep this up there
by Arc. Niniola on February 2, 2015
This is an international standard hotel with comfortable rooms, well secured and clean environment, the hotel is also very close to the Lagos shop-rite which i had access to get anything i wanted at anytime. But they need a little improvement in terms of the services provided. Apart from that, every other thing was fine
by Mr andrew on December 15, 2014
Honestly speaking, I’m satisfied with everything here. I give them 90.8%. The staff were wonderful and accommodating; always at your service. The room service was very good. I also enjoyed the comfort of the room given to me; it was very clean, well arranged and all the necessary things in the rest room were provided.
by sunny on December 12, 2014
the hotel is lovely the staff are good,nice poll,lovely food and friendly manager I will be back soon
by on December 2, 2013
It is a very nice hotel, but they need to improve on their service quality. The food also was not nice and the shower drain in my bathroom was smelly which also made my room very smelly. They should always make sure that everything in the hotel is in good condition to avoid little occurrences like this. I am familiar with this hotel and things are usually in order and comfortable but I don’t know how they allowed things to go sour. They need to put more effort on maintenance. In all, the hotel is always a nice place to stay.
by on October 4, 2013
The room is spacious, well arranged and my bed is comfortable. The hotel was well secured, location was perfect and the environment was clean and calm. But they need to improve on their meal both the breakfast and dinner.
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