how to book Guo Transport buses online
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How to book in steps
Book on website- Visit the company's website
- Locate the Booking box: from the Homepage or Home-screen, you will notice a box on the left side of the screen for PC but will appear at the center of the screen on mobile. It is for your booking online. 2.1 You have various options to choose from, for example:Book A Trip: you can book your trip types directly using the forms in this tab. 2.2 Booking Status: you can easily check the status of any of your initial bookings from this section.
- Fill in all details & click "Book Now": From the options on the booking box as shown in step 2, just go ahead and select if you want to book for a One-Way trip or a Round Trip. After making your choice, begin filling in your trip details using the form already available on your screen and when you are done, click the big blue “Book Now” button to proceed to step 4.
- Confirm booking details & Pick your seat once you click on the “Book Now” button from step 3 above, you will be transferred to a next page, click on the small red color “View Seats” button. From this pop-up screen, you can easily click on a seat to book or reserve it. As you are picking the seats, watch how the price/transport fare is being summed up automatically for you by the right side or just below the same screen. Once you are done picking seats and you are agreeing with the total transport fees, you can click on the blue “Continue” button to proceed to step 5.
- Fill in personal information by clicking the continue button from step 4 above which will bring you to a new screen where you will be requested to now fill in your personal details as a potential passenger. If you will be having a child with you on your trip, you are also requested to fill in some personal details of the child as well. Once you have filled all the boxes in this short form, you can then go ahead and click on the orange-colored “Process Transaction” button on the same screen. After clicking “Process Transaction”, you should be taken to a screen where you can make payment for your booked trip online and get a copy of the payment receipt.
Common Questions Travellers Frequently asked about Guo Transport
Do the GUO buses have AC unit
Yes, their buses have air conditioning unless where stated otherwise.
How do I pay for a round trip
Go to the company's website, click on the round trip option on the booking page and follow the prompt.
Does GUO travel outside Nigeria
Yes, their buses travel to other West African countries like Seme border, Benin, Togo and Ghana (Accra, Madina , Tema).
What can I do when I'm having troubles booking a seat
If you have any trouble booking, you can use the live-chat on the company's website or send them a message on WhatsApp (+234) 814-498-8273, (+234) 903-336-7275. You can also call them on (+234) 7000-121-000.
How much luggages am I entitled to carry
The maximum weight of luggage you are entitled to carry is 10kg, additional kg will attract extra charges.
What if I miss my bus
You can always travel at a later date as long as it falls within the 30 day validity of the ticket.
Can departure date be changed
Yes, you are allowed one free date change. Subsequent changes will attract a change fee of 2,000 which must be paid before changes can be effected.
Can I book and travel on the same date
You are not allowed to book and travel on the same day. If you must travel on the same day, it will attract a charge fee of 1,000.
When am I eligible for a free trip
You are eligible for a free trip after you have travelled 10 round trips (to and fro ) with GUO Transport.